What does Frost actually do?
Frost is a GitHub App that blocks pull request merges during configured protection windows. It works by posting a required status check (frost) on every PR. When protection is active, the check fails and GitHub prevents the merge.
Does Frost read my source code?
No. Frost only accesses repository metadata (name, branches, PR titles) and creates status checks. It never reads file contents or diffs.
Can I still merge during an active protection window?
Yes. Frost supports bypass labels that let you override protection on a per-PR basis. Apply the configured label to the PR, and Frost will allow the merge. Every override is recorded in the audit trail for accountability.
What happens if Frost goes down?
If Frost is unreachable, GitHub will not receive a status check update. Depending on your branch protection settings, this could block or allow merges. We recommend setting the Frost check as required but not strict, so that a missing check doesn't permanently block your workflow.
Which incident management tools are supported?
Frost currently integrates with PagerDuty for incident-driven protection. Support for additional providers like incident.io and Opsgenie is planned.
Is there a limit on the number of users?
No. Frost pricing is based on the number of private repositories, not users. Everyone on your team can use Frost at no additional cost.
Can I use Frost with GitHub Enterprise?
Yes. Frost works with GitHub.com and GitHub Enterprise Cloud. For GitHub Enterprise Server (self-hosted), contact us to discuss your setup.
How do I uninstall Frost?
Go to your GitHub organization settings → Installed GitHub Apps → find Frost and click Configure → Uninstall. Your data will be deleted within 30 days.
Is Frost free for open source projects?
Yes. Public repositories are free on every plan, with no limits. The free tier also includes 5 private repos.
How do I get support?
Free-tier users can reach us through the community channels. Team and Business plans include email support. Enterprise customers get priority support with custom SLAs. You can always reach us at [email protected].
Frost